We utilize GPS tracking systems, satellite surveillance, and close coordination with local law enforcement in Africa to track stolen vehicles. This allows us to monitor the movement of vehicles once they are transported into the region.

Fidelo Services operates primarily in West Africa and select parts of Africa. We focus our recovery efforts in regions where we have strong partnerships with local authorities and recovery teams.

Once a vehicle is located, we work with local authorities to secure the vehicle. We ensure that all legal procedures are followed, and we assist with the return of the vehicle to the rightful owner. If the vehicle is damaged, we also provide repair services as part of our recovery process.

The recovery time varies depending on the location of the vehicle and the complexity of the situation. However, we aim to recover stolen vehicles as quickly as possible, often within a few days to a few weeks.

Yes, we offer repair and restoration services for vehicles that have been damaged during theft or while in transit. Our goal is to return the vehicle in as good as, or better than, its original condition.

Yes, there is a service fee for vehicle tracking and recovery. The cost is determined based on the complexity of the recovery, the location of the vehicle, and the resources required. We provide clear pricing after an initial consultation.

Yes, Fidelo Services has the expertise to trace stolen vehicles even if they have been resold or repainted. Our tracking systems, combined with vehicle identification checks and cooperation with local authorities, help us identify and recover vehicles despite any modifications made to them.

We have successfully handled a variety of cases, recovering assets for individuals, businesses, and organizations globally. While specific details are confidential, we can provide general success stories upon request.

Fidelo Services has a network of recovery teams and partners across various regions in Africa, including remote areas. Our advanced tracking technology allows us to pinpoint the location of vehicles, no matter how remote, ensuring we can retrieve them effectively.

Yes, it is highly recommended to file a police report in your home country, as this is often required for insurance purposes and legal proceedings. Once you’ve reported the theft to local authorities, contact Fidelo Services so we can begin tracking and recovering your vehicle.

Yes, Fidelo Services can help with the necessary legal and customs procedures required to clear your vehicle from ports in Africa. Our local network has extensive experience working with customs officials to ensure a smooth recovery process.

Fidelo Services provides real-time updates on the status of your vehicle recovery. Once we locate and recover your vehicle, we notify you immediately and provide details on the next steps for returning it to you. You can also track the recovery process via our customer portal.

If we are unable to locate your vehicle after extensive efforts, Fidelo Services will continue working with international law enforcement to track it. We also offer ongoing support to help you file insurance claims and legal actions for further assistance in case the vehicle cannot be recovered.

Yes, Fidelo Services can recover all types of vehicles, including motorcycles, trucks, and specialized vehicles. Our tracking systems and recovery process are adaptable to various vehicle types, ensuring we can assist in recovering different kinds of stolen assets.

To start the recovery process, you’ll need to provide proof of ownership, a copy of the police report, the vehicle's VIN (Vehicle Identification Number), and any relevant insurance details. Our team will guide you through the documentation process to ensure everything is in order.